Cancellation Policy
Effective Date: [14/07/2025]
Thank you for choosing Tapclub – Smart Business Solution. Please review our cancellation policy before placing your order.
1. Order Cancellation (Before Processing)
- Orders for Tapclub NFC products can be cancelled within 12 hours of placement, only if the production or customization process has not yet begun.
- To request a cancellation, please email us immediately at contact@tapclub.co with your Order ID and reason for cancellation.
- If your cancellation request is approved within the allowed timeframe, a full refund will be processed within 5–7 working days.
2. Cancellation Not Allowed After Processing
- Once your order has been processed or customized, it cannot be cancelled.
- This includes:
- Design or printing of the NFC card.
- Activation or setup of your digital profile.
- Any shipping initiated for physical delivery.
- Orders cancelled after this stage will not be eligible for any refund.
3. Digital Profile Subscription Only
- If you have purchased only the digital profile service (without an NFC card), you may cancel the service within 30 days, and request a full refund under our 30-Day Money-Back Guarantee.
4. How to Cancel
To cancel your order (if eligible), contact us:
- Email: contact@tapclub.co
- Phone: +91 972 292 6434
- Subject: Cancellation Request – [Order Number]
5. Refund Processing
- Approved cancellation refunds will be initiated within 5–7 business days via the original payment method.
We appreciate your understanding and support. Our team is here to help you get the best experience with Tapclub.